Our Services

Event and Assistive Technology Support

We provide technical support for situations where there are disability/accessibility specific requirements or concerns.

Event Support

We specialize in features such as captions, ASL/LSQ, English/French interpretation, and more. Our services are available for both online and hybrid events, and may be available for in-person events on a case by case basis.

More specifically, we often provide the following services (though may be open to others upon request):

• Event planning and coordination as it relates to needed technology and features (including researching and reporting on needed equipment, licenses or other resources or requirements)
• Event setup and troubleshooting
• Event moderation and technical problem troubleshooting
• Event recording and editing

Specialized Technology Support

We allow clients to feel confident that their employees of any abilities will be well supported when it comes to technology.

Co-Development and Consulting

We work very closely with or alongside developers to make software and hardware accessible. Our team has extensive experience in not only accessibility (which many of our compeitors do as well) but in software development and engineering as well. Which means we provide you the uniquely specific experience and guidance that goes so much deeper than "you should do X because of Y which makes it more accessible" but the "your app is doing X which isn't accessible because of Y but if you look at line N in file M of your code you can do Z to fix it".

This comes with the caveat that we are often more interested in the how than the what. Which means our clients are expected to have a good idea of what they want to build and what solutions may or may not work for them. We can help with this to an extent but we are not a design or content creation agency and we do not provide design or content development services. We have often had partners like disability specific organizations that can help with accessible design and content creation and we are happy to connect you and work with them as appropriate.

In specific cases where the product or service will provide a meaningful and significant contribution to advancing the accessibility of technology we also offer co-development not only on accessibility but on the product or service in general. When applicable, we don't just bring accessibility into the development but also development expertise in areas such as infrastructure, security, testing and more.

• Accessibility issue root cause analysis (and solution suggestion)
• Technial design as it relates to accessibility integration or subsystems
• Assistive technology or accessibility tool integration (ex. accessibility testing in CI pipelines suggestion and setup)
• Training and education (on developer tools, coding languages, APIs or other technical topics around accessibility)

Disability Organization Technical Support

We provide IT support to disability-specific organizations and help them become more digitally literate and efficient. Our team has experience working with a variety of organizations and can provide customized solutions to meet their unique needs.

• IT support and troubleshooting
• Training and education
• Assistive technology support
• Database management
• Website design and development (limited)